FAQ

Our Bamboo Baby Dishware is not meant for any type of oven, may it be conventional nor microwave

To clean, first wipe out any remaining food; then wash it in warm water with mild soap and a soft sponge or brush. Avoid abrasive cleaners or tools. Rinse thoroughly and wipe-dry with a soft cloth; then allow the bowl to air-dry completely.

To help prevent deterioration, periodically treat your dishes with a light coating of oil. A food-grade mineral oil, or mineral oil mixed with beeswax, are the most common options. If you want to avoid petroleum products, any shelf-stable, food-grade oil will work. It's best to avoid nut oils as they can easily go rancid. Use a soft cloth to apply a light coat of oil to the dry dish or utensil, allow it to soak in for an hour or even overnight then wipe off the excess.

Bamboo dishes should be hand-washed immediately after use. They should not be placed in a dishwasher, sterilizer, steamer or soak in water for extended periods of time. The high heat of the dishwasher, sterilizer or steamer and the long exposure to water can cause the bamboo to swell and crack.

Always place the easy release tab (little lever on the silicone ring) facing you instead of your baby.

To activate the airtight lock mechanism, firmly press your bowl or plate onto a flat surface until you hear all the air come out.

To enjoy the multipurpose functionality of your new bowl simply remove the silicone suction ring from the bottom, by gently pulling it away from the bowl. It can be placed back at any time.

Yes, we do! Simply add all your items to your cart and check out. There will be a shipping calculator before your payment screen that will help you determine the best shipping option for you. We offer discounted shipping for all international orders.

Yes! all us orders above $50 qualify for free 2-day shipping. In addition, we offer free ground shipping for all USA orders and discounted shipping for all international orders. 

Yes! By subscribing to our newsletter / VIP club you will accumulate points by following us on social media, creating an account in our website, points for dollars spent and more.  

Our no questions asked policy provides you with a fast and easy way to print your own labels (at our expense) and ship your goods back to us. As soon as we receive your return, we will issue you a full refund *please see our return policy page for details. To print your labels simply visit our returns page HERE

If you are creating a return an receive an "order not found error" please add the letter "S" before the order number