Our process is quite fascinating, it all starts with naturally drying our organic bamboo, then compressing it into blocks in a giant oven, once the blocks are compressed, they are cut into small pieces which are manually carved against a mold, all residue is used to feed the ovens! after molding comes a manual polishing stage then bamboo sealant, FDA approved food varnish to protect the bamboo and ensure it doesn't absorb water or color, then back to natural resting in a climate controlled room. Overall a very relaxing experience for our bamboo I'd say.
Our no-questions-asked policy means you can print your own return labels quickly and easily (at our expense) and ship your item back to us. To print your labels, simply visit our Returns/Exchange page.
As soon as we receive your return, we'll issue you a full refund. Please see our Returns/Exchange Policy page for details.
Alternatively contact us at Help@Avanchy.com we will gladly email you return/exchange prepaid labels.