Name: Infant Spoon Small Scoop | Bamboo & Silicone
Rating: 4.7 (814 reviews)

Question 1

How long will it take to receive my order?

Accepted Answer

Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

Question 2

How to track my order?

Accepted Answer

When we ship your order you will receive an email with a direct tracking link, please use that link to track your order. Additionally the first link in out chat at the bottom of the site has the link for you!

Question 3

Do you ship internationally?

Accepted Answer

Yes, we do! During checkout you will see multiple options, choosing taxes and duties paid is highly recommended so you don't get a bill from the carrier before delivery. *Shipping Policy

Question 4

I love Amazon Prime 2-day shipping. Does Avanchy offer the same thing?

Accepted Answer

Yes! All U.S. orders of $75 or more qualify for free 2-day shipping.

Question 5

Does Avanchy ever have sales or promotions?

Accepted Answer

Yes, we do! To receive them please sign up to our newsletter at the bottom of our homepage.

Question 6

Does Avanchy offer a warranty on its products?

Accepted Answer

Yes, we do! Our warranty cover all non-accidental damages or malfunctions for 1 year. Simply email us to Help@Avanchy.com to get the process started.

Question 7

What’s the difference between the stainless steel baby plate and the toddler plate?

Accepted Answer

Both plates are the same size, but the baby plate is round, while the toddler plate has an oval shape. Please note that the toddler plate won’t be back in stock until mid-2025. Stay tuned for updates! 😊

Question 8

I’m wondering when your items will be coming back in stock?

Accepted Answer

We restock quarterly, but due to high demand, our dishes may sell out quickly. We're actively working to increase production and appreciate your patience and support! Be sure to sign up for restock notifications on our website so you don’t miss out.

Question 9

What is your return policy?

Accepted Answer

30 days, self serve no questions asked! For more details please check our return/refund/exchange policy here.

Question 10

Can I exchange an item?

Accepted Answer

You can exchange an unused item within 30 days of receiving it. See detailed policy here.

Question 11

Are Avanchy dishes microwavable?

Accepted Answer

Our dishware is crafted from bamboo and stainless steel, which aren’t suitable for use in any type of oven—whether it’s a conventional oven, toaster oven, or microwave.While silicone can technically be used in the microwave, we don’t recommend it due to the potential effects microwaving can have on baby food, as for the silicone dishes yes, they are microwaveable though.

Question 12

What's the best way to clean Avanchy dishware?

Accepted Answer

Caring for Bamboo Dishware:Remove any leftover food.Wash with warm water, mild soap, and a soft sponge or brush. Avoid abrasive cleaners or tools.Rinse thoroughly.Dry with a soft cloth.Let the dish air-dry completely.To keep your bamboo dishes in great shape, apply a light coat of food-grade oil (like mineral oil, coconut oil, or beeswax) periodically.Stainless Steel and Silicone Care:Both materials are dishwasher-safe for easy cleaning.For a deep clean of suction dishes, remove the silicone ring and wash each piece separately following the bamboo care steps above.

Question 13

What's the best way to keep Avanchy bamboo dishware looking fresh and new?

Accepted Answer

To help prevent deterioration, periodically treat your bamboo dishes with a light coating of oil, such as food-grade mineral oil, coconut oil or beeswax.If you want to avoid petroleum products, any shelf-stable, food-grade oil will work. It's best to avoid nut oils, which can easily go rancid.1.Use a soft cloth to apply a light coat of oil to the item.2.Allow the oil to soak in for at least 1 hour or overnight.3.Wipe off the excess with a clean, dry cloth.

Question 14

Can I put Avanchy dishes into a dishwasher, sterilizer, or steam cleaner?

Accepted Answer

Bamboo dishes should be hand-washed right after use.Avoid soaking bamboo in water for extended periods or putting it in a dishwasher or other cleaning machines. Excessive heat and water can cause the bamboo to swell or crack.On the other hand, both stainless steel and silicone are safe to clean in the dishwasher.

Question 15

What kind of stainless steel is used in Avanchy products?

Accepted Answer

We use 18/10 stainless steel, also known as SAE 304 or A2 stainless in some countries.This high-quality stainless steel is nontoxic, hypoallergenic, and highly resistant to corrosion. It’s durable, feels sturdy, and maintains its sleek appearance over time.

Question 16

Are Avanchy products earth-friendly?

Accepted Answer

Absolutely! We use sustainable, organic bamboo that is 100% biodegradable and nontoxic. Each piece is finished with an FDA-approved, food-grade varnish to reduce porosity and increase durability.Our stainless steel is fully recyclable.Silicone is also recyclable, though finding a facility that accepts it can be more challenging. However, its long-lasting nature makes silicone a much more eco-friendly option compared to plastic.

Question 17

Are Avanchy products made from safe materials?

Accepted Answer

Yes! All Avanchy products are completely free from BPA, BPS, PVC, plastic, lead, and phthalates.Our baby dishware is made exclusively from nontoxic, hypoallergenic materials like bamboo, stainless steel, and silicone.While silicone is a synthetic material, it’s significantly less likely to leach chemicals into food compared to plastic, making it a safer choice.

Question 18

Where does Avanchy get its bamboo from?

Accepted Answer

We have rigid contracts with multiple organic-certified factories in China where over 80% of the world's bamboo comes from.

Question 19

Is Avanchy FDA approved?

Accepted Answer

We’re proud to have passed some of the most rigorous safety tests worldwide, including FDA, Prop 65, and CPSIA standards.If you’d like to review the test results, they’re available upon request.

Question 20

How are Avanchy bamboo dishes made?

Accepted Answer

Our process is truly fascinating! It begins with naturally drying our organic bamboo, which is then compressed into blocks using a giant oven. These compressed blocks are cut into smaller pieces and carefully hand-carved against a mold. Fun fact: all the leftover bamboo residue is reused to fuel the ovens!Once molded, the bamboo undergoes a meticulous manual polishing stage, followed by an application of bamboo sealant and an FDA-approved food-grade varnish. This coating protects the bamboo, ensuring it doesn’t absorb water or stain. Finally, the bamboo takes a well-deserved rest in a climate-controlled room to naturally set.Overall, it’s a soothing and sustainable journey for our bamboo—don’t you think? 😊

Question 21

Where are Avanchy products made?

Accepted Answer

We source our bamboo from China, so it only makes sense to craft our products there too. Every design, however, is lovingly created by our team right here at our headquarters in Dallas, TX, USA! 😊

Question 22

What makes silicone better than plastic?

Accepted Answer

Food-grade silicone is a safe and reliable choice! Unlike plastic, it doesn’t leach any toxic chemicals, giving you peace of mind when it comes to your little one’s safety.Silicone is also much softer than most plastics, making it ideal for baby utensils. It’s gentle on tender mouths and eliminates the risk of cuts that plastic might cause.On top of that, silicone’s durability means you’ll replace it far less often than plastic. This not only saves you money but also helps reduce waste, keeping more items out of landfills—a win for your family and the planet! 🌍✨

Question 23

What is the bamboo coated with?

Accepted Answer

We use a proprietary PU blend varnish that’s FDA-approved and food-grade, ensuring your baby’s safety is always our top priority. This finish has passed rigorous health and safety tests worldwide, giving you peace of mind every step of the way.

Question 24

Does the bamboo have any fillers?

Accepted Answer

We’re proud to offer you the highest quality organic bamboo with absolutely no fillers. When you choose an Avanchy dish, you’re getting 100% pure bamboo—nothing less! 🌿

Question 25

Are these dishes BPA free, Melamine Free, Lead Free and Phthalate Free?

Accepted Answer

Absolutely! Our dishware is completely free from BPA, BPS, melamine, lead, and phthalates. Plus, every piece meets rigorous safety standards, including FDA approval, SGS certification, Japanese Sanitation approval, and Korean Standards approval. You can trust it’s safe for your little one! 🌟

Question 26

I see some black spots in my bamboo dishes, what should I do?

Accepted Answer

Black spots on bamboo dishes can appear if they’re not dried properly after washing. Don’t worry—they can be easily removed! Simply apply a small amount of food-grade mineral oil to a soft cloth and gently rub the spots until they fade. This also helps condition the bamboo and prevent future buildup. To keep your dishes in top shape, always dry them immediately after washing and apply mineral oil regularly to maintain their durability.

Question 27

Are your dishes designed for specific ages?

Accepted Answer

Although we label our products as "infant," "baby," or "toddler," we understand that every child is unique. The dishes and utensils you choose should depend on your little one’s individual appetite and developmental stage.To find the perfect items for your needs, please explore our product descriptions. If you have any questions, don't hesitate to reach out—we're always happy to help you make the best choice! 😊

Question 28

What's the best way to position my Avanchy suction dish?

Accepted Answer

To ensure the best suction for your dish, start by placing it on a clean, smooth surface. Any dirt, crumbs, or particles can let air in, which may reduce the suction's effectiveness.  For added convenience, always position the dish so that the easy-release tab on the silicone ring faces you instead of your baby. This makes it easier for you to remove while keeping it secure during mealtime!

Question 29

How can I get maximum suction from my Avanchy dish?

Accepted Answer

To activate the airtight lock mechanism, press your dish firmly onto a clean, dry, flat surface until you hear all the air release. This ensures a strong suction hold.  Keep in mind that the silicone ring won’t stick to surfaces that are wet, oily, sticky, or dirty. If you’re experiencing issues, simply clean and dry the surface before trying again. Problem solved! 😊

Question 30

How do I remove my suction dish from a surface?

Accepted Answer

Simply pull the easy-release tab. The suction piece pops off like magic!

Question 31

How do I convert my Avanchy baby bowl into a serving bowl?

Accepted Answer

To make your new bowl more versatile, remove the silicone ring from the bottom by gently pulling it away from the bowl. The ring can be re-placed at any time.

Question 32

Are the silicone rings interchangeable?

Accepted Answer

Yes, the rings can be interchanged on same-size products. For example, the ring on the Bamboo Suction Toddler Plate can also be used on the Stainless Steel Suction Toddler Plate.

Question 33

Why do the sectioned plates have different-sized sections?

Accepted Answer

Avanchy sectioned plates are thoughtfully designed to help you serve balanced meals for your little one. Here's how the sections work:  - **Large Section:** Perfect for seasonal and green vegetables.  - **Medium Section:** Ideal for animal and plant proteins such as meat, poultry, fish, eggs, beans, nuts, and seeds.  - **Small Section:** Great for carbohydrates like grains, bread, potatoes, and other starchy vegetables.  These guidelines can benefit healthy children—and even adults! However, always follow the dietary recommendations provided by your child’s pediatrician, especially if your child has specific health needs.

Question 34

Can I use the same suction ring on all my dishes?

Accepted Answer

Yes, suction rings are designed to fit both bamboo and stainless steel dishes. Bowl rings can be used on any bowl, and plate rings can be used on any plate. However, bowl rings and plate rings are not interchangeable—they only work on their respective dish types.

Question 35

I want to talk to an agent or associate

Accepted Answer

Our team is online Monday–Friday from 9 AM to 3 PM CST. If you’re not able to connect with an agent right away, please email Help@avanchy.com. We're a growing team experiencing high demand, so while we may not always be able to respond instantly on our website, we make sure to reply to all emails within 24 hours. Thank you for your patience! 😊

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Infant Spoon Small Scoop | Bamboo & Silicone

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