At Avanchy, we pride ourselves on delivering exceptional customer service. To get in touch, simply fill out the form below or email us at Help@Avanchy.com for attachments. We'll respond to your queries and concerns as quickly as possible.
Also, check out our FAQ page for quick answers to common questions.
For urgent matters, give us a call at 1-800-437-7930. We're always excited to talk to our customers! Our office hours are from Monday to Friday, 9am to 3pm CST.
Wishing you a fantastic day ahead!
Carbon-neutral shipping on all orders
We fund innovations in...
Direct Air Capture
Bio Oil
Mineralization
We clean up after ourselves.
Ecommerce deliveries have a carbon footprint. That's why we support verified projects that remove carbon from the air.
PARTICIPATING BRANDS AND CUSTOMERS HAVE HELPED FUND
47+million
Carbon-neutral orders
33+thousand
Tonnes of carbon removed
THAT'S LIKE...
4billion
Smartphones charged
138million
Kilometers driven by a gasoline-powered car
HOW IT WORKS
Every delivery’s carbon footprint is calculated based on weight, shipping method, and distance traveled. We neutralize these emissions by purchasing verified carbon removal credits from groundbreaking projects.
MAKING A DIFFERENCE
With your purchase, you’ll join a community of proactive merchants and customers dedicated to a sustainable future. Together, we've removed emissions for over 47 million deliveries and removed over 33 thousand tonnes of carbon.
FUTURE-PROOFING OUR PLANET
We work with a network of pioneering carbon removal companies that have been vetted by the commerce platform Shopify.
