Accessibility Statement for Avanchy

We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We're constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

Web Content Accessibility Guidelines (WCAG) 2.1

Wherever possible, our site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1). These guidelines outline four main principles that state that sites should be:

• Perceivable - Information and user interface components must be presentable to users in ways they can perceive
• Operable - User interface components and navigation must be operable
• Understandable - Information and the operation of user interface must be understandable
• Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

Avanchy has chosen UserWay for our website Accessibility needs and compliance.

UserWay strives to ensure that its services are accessible to people with disabilities. UserWay has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on UserWay
The UserWay Accessibility Widget that is powered by a dedicated accessibility server. The software allows the site to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu
UserWay’s accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer
UserWay continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan UserWay with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on UserWay fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You
If you are experiencing difficulty with any content on UserWay’s website, widget, any of its services or require assistance with any part of our site or software, please contact us during normal business hours as detailed below and we will be happy to assist.

Contacting Us
If you wish to report a problem, have any questions or need assistance, please click here to contact UserWay Customer Support.

Give Us Your Feedback

We are committed to providing an accessible service. If you experience problems or have any suggestions for improvement please get in touch with us. We do continuous improvement based on your feedback.

Phone : 800-437-7930

Email : Help@Avanchy.com